Paul Richards
Director of Technology @ Citizens Bank | Data Science, Leadership
- Role
- Director of Technology Operations at Citizens
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Paul Richards
Citizens Bank empowers the me as a Director of Technology Operations to oversee the development and execution of strategic technology solutions that enhance customer experience and optimize operational efficiency. As a leader with over five years in this role, the focus has been on delivering innovative, data-driven solutions that align with business goals while fostering collaboration across teams. Previous leadership roles at Charles Schwab and Fiserv further refined expertise in building high-performing teams, overseeing IT operations, and driving process improvement. Dedicated to creating a culture of excellence, continuous improvement, and innovation, this individual is motivated by a commitment to advancing technology solutions in the financial services industry.
Experience
Director of Technology Operations
Mar 2020 — Present · Irving, TX, US
Education
Cardinal Stritch University
Associate's Degree, Management Information Systems
Milwaukee School of Engineering
Computer/Information Technology Administration and Management
2005 — 2009
Southern Methodist University
Master's degree, Data Science
2020 — 2022
Cardinal Stritch University
Bachelor of Science - BS, Computer/Information Technology Administration and Management
Skills
- Disaster Recovery
- Sql Server
- Itil
- Database Design
- Enterprise Architecture
- IT Management
- IT Strategy
- Data Center
- IT Service Management
- Virtualization
- Vmware Infrastructure
- Database Administration
- Integration
- Vmware
- Db2
- Oracle
- Pci Dss
- Microsoft Sql Server
- Sharepoint
- Healthcare Information Technology
- IT Operations
- Active Directory
- Windows Server
- Process Improvement
- Databases
- Software Development
- Management
- Sdlc
- Information Technology
- Business Process Improvement
- Operations Management
- Team Leadership
- Vendor Management
- Leadership
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