Pedro Morais
Operations Manager @Balmain
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WORK HISTORY
Operations Manager @Balmain
New York, NY, US
EDUCATION
Pontifícia Universidade Católica de Goiás
Bachelor's degree, Interior Design
Fashion Institute of Technology
Bachelor of Arts - BA, Specialized Merchandising, Sales, And Marketing Operations
SKILLS
ABOUT PEDRO MORAIS
As a seasoned Sales and Operations Manager, I bring over a decade of leadership experience across retail and wholesale sectors, consistently driving operational excellence and business growth. My passion lies in building and motivating high-performing teams to exceed sales targets, optimize processes, and deliver exceptional customer experiences. I have a proven track record of transforming underperforming locations, implementing streamlined operational strategies, and executing impactful sales and marketing initiatives that boost revenue and customer engagement. Fluent in English, Portuguese, and intermediate in Spanish.Professional Skills- Strategic Planning- Leadership- Process Improvement- Retail Operations- CRM- Sales Management- Project Management- Budget Management- Inventory Control- Data Analysis- Communication Skills- Quality Control and Assurance- Compliance- Conflict Resolution- Risk Management- Adaptability and Flexibility- Time Management- Network and Relationship Building- Microsoft Suite- Apple OS- MMS- Sales Force- Shopify
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