Pedro Morais
Senior Operations Manager
- Role
- Operations Manager at Balmain
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Pedro Morais
As a seasoned Sales and Operations Manager, I bring over a decade of leadership experience across retail and wholesale sectors, consistently driving operational excellence and business growth. My passion lies in building and motivating high-performing teams to exceed sales targets, optimize processes, and deliver exceptional customer experiences. I have a proven track record of transforming underperforming locations, implementing streamlined operational strategies, and executing impactful sales and marketing initiatives that boost revenue and customer engagement. Fluent in English, Portuguese, and intermediate in Spanish.Professional Skills- Strategic Planning- Leadership- Process Improvement- Retail Operations- CRM- Sales Management- Project Management- Budget Management- Inventory Control- Data Analysis- Communication Skills- Quality Control and Assurance- Compliance- Conflict Resolution- Risk Management- Adaptability and Flexibility- Time Management- Network and Relationship Building- Microsoft Suite- Apple OS- MMS- Sales Force- Shopify
Experience
Operations Manager
Feb 2025 — Present · New York, NY, US
Education
Pontifícia Universidade Católica de Goiás
Bachelor's degree, Interior Design
2005 — 2009
Fashion Institute of Technology
Bachelor of Arts - BA, Specialized Merchandising, Sales, And Marketing Operations
2011 — 2013
Skills
- Visual Merchandising
- Retail
- Fashion
- Sales
- Driving Results
- Loss Prevention
- Solution Selling
- Apparel
- Inventory Management
- Photoshop
- Management
- Styling
- Merchandising
- Fashion Shows
- Customer Service
- Retail Sales
- Sourcing
- Store Management
- Trend Analysis
- Pricing
- Window Displays
- Store Operations
- Team Leadership
- Social Media
- Time Management
- Fashion Design
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