Pedro J Vallejo A
Technical Assistant Associate @Interactive Brokers
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WORK HISTORY
Technical Assistant Associate @Interactive Brokers
London, GB
Responsible for providing technical and functional support for the Interactive Brokers Trader Workstation, addressing connectivity, network testing, and security protocols through phone, chat, and ticketing systems. ⇒ Serve as a liaison between internal teams and customers to ensure a prompt and effective resolution of inconveniences.⇒ Oversee escalations on technical issues to the Development Team.⇒ Address client inquiries related to IBKR\'s two-factor secure login system.
EDUCATION
UNEFA
System Engineer
ABOUT PEDRO J VALLEJO A
With over four years of experience as Technical Assistant Associate at Interactive…
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