Carla P.
Driver Supervisor at UPS | Logistics & Operations Specialist | Workforce Empowerment | Driven & Efficiency-Focused
- Role
- on Road Supervisor at UPS
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Carla P.
Effective leader, communicator, and negotiator with talent for handling challenging…
Experience
on Road Supervisor
Oct 2023 — Present · Nashville, TN, US
As an On-Road Supervisor at UPS, I oversee daily delivery operations, ensuring efficiency, compliance, and safety for my team of drivers. I focus on optimizing route performance, reducing service failures, and improving overall customer satisfaction. Lead and manage a team of package delivery drivers to meet productivity and service goals. Daily tasks include: • Monitor and enforce safety compliance, ensuring adherence to DOT regulations and UPS policies.• Utilize ORION, DIAD, and Telematics data to optimize routes and reduce missed deliveries.• Conduct weekend PCM (Pre-Communication Meetings) to provide updates and performance coaching.• Investigate and resolve delivery issues, customer concerns, and operational challenges in real time.• Analyze performance metrics and implement process improvements to enhance efficiency.• Support and enforce UPS’s commitment to sustainability and operational excellence.Peak Season Management - successfully contributed in managing SSDs to ensure delivery of increased volume overflow and driver DOT compliance.
Education
Anthem College-Phoenix
Associate of Arts and Sciences (A.A.S.)
2011 — 2013
Skills
- Academic Advising
- Student Engagement
- Employee Training
- Public Speaking
- Training
- Teaching
- Student Recruiting
- Enrollment Management
- Student Development
- Job Search Strategies
- Adult Education
- Faculty Development
- Student Counseling
- Higher Education Leadership
- E-Learning
- Campusvue
- Interviews
- Leadership Development
- Career Counseling
- Academic Administration
- Academia
- Campus
- Problem Solving
- Career Education
- Higher Education
- Higher Education Administration
- Phone Skills
- Strategic Planning
- Distance Learning
- Staff Development
- College Teaching
- Student Affairs
- Curriculum Design
- Career Development
- Hiring
- Higher Education Recruitment
- College Recruiting
- Accreditation
- Customer Service
- Admissions Counseling
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