Pedro S Munoz

About Pedro S Munoz

As an Area Sales Manager at Maschinenfabrik Reinhausen, I oversee sales operations for electrical utility companies across the northeastern United States, utilizing my expertise in electrical sales, outside sales, and mastery of Salesforce. With over eleven years of experience in sales and applications engineering in the electrical power industry, I focus on implementing strategic sales plans that prioritize customer satisfaction and retention through a service-oriented approach. My role emphasizes strong collaboration with global teams in the United States, Germany, and Italy to streamline order processing and fulfillment. I am committed to fostering long-term relationships with internal and external stakeholders and supporting cross-functional coordination with marketing, engineering, and product development teams to deliver tailored solutions and drive organizational success.

Experience

1. Area Sales Manager

   Reinhausen

   Jun 2024 — Present · New York, NY, US

   Oversee and manage all aspects of sales operations for electrical utility companies in New York, Pennsylvania, New Jersey, Maryland, Delaware, and the New England territory.Implement strategic sales plans to penetrate the utility market and increase sales of service projects by focusing on a service-based mindset to enhance customer satisfaction and retention.Collaborate with our plants in the US, Germany, and Italy to ensure seamless order processing and fulfillment.Develop and nurture relationships with various departments, facilitating effective communication and coordination between internal teams and external stakeholders.Coordinate closely with marketing, engineering, product development, and customer service teams to align strategies and enhance customer experiences.Prepare and present regular reports on territory\'s sales performance, market insights, and future strategies to senior management.

Education

• NYiT College of Osteopathic Medicine

  Osteopathic Medicine

  2011 — 2014

• Coursera

  Enrolled in online classes in my field of interest with the goal of expanding my current knowledge.

• Syracuse University

  Bachelor of Science (B.S.), Bioengineering and Biomedical Engineering

  2002 — 2006

Skills

• Outlook
• Labview
• Sage Crm
• Troubleshooting
• Windows
• Teamwork
• Ios
• Python
• Engineering
• Adobe Acrobat
• Microsoft Excel
• Powerpoint
• Matlab
• Access
• Firefox
• Android
• Photoshop
• Price Quotes
• Facebook
• Dropbox
• Twitter
• Sap
• Circuit Design
• Reddit
• Data Analysis
• Pivot Tables
• High Voltage
• Research
• Google Chrome
• Sql
• Pivot Charts
• Science
• Tumblr
• Filemaker Pro
• Apple Os
• Microsoft Word
• Hipaa
• Google Docs
• Social Media
• Biomedical Engineering