Pedro Mata

About Pedro Mata

20+ years of leadership experience in the hospitality/restaurant management and marketing…

Experience

1. District Manager

   Wingstop Restaurants Inc.

   Apr 2024 — Present · New York, NY, US

   Increased sales for the district 50% year after year. By opening 3 new locationsand increasing 8% revenue y/y of the 4 existing ones. Hired, trained and promotedfrom within the team, to be fully staffed in every location while experiencing thisexpansion and keeping the highest standards of operations in the district.•Promoted a leadership culture withing the district, by keeping closecommunication with every team member, especially with the GMs, AGMs andSLs, to achieve financial and team work results, creating a culture based onpositive reinforcement, accountability, continuous learning and growth mindset.•Improved operations standards by implementing KDS in every location, reducing40% the waiting time for orders, improved accuracy up to 98% while reducingwaste, improving the results on profits, hospitality and branding standards.

Education

• Universidad Metropolitana (VE)

  Engineer's degree, Electrical and Electronics Engineering

  1992 — 1997

• Universidad Metropolitana (VE)

  Master of Business Administration (MBA), Marketing

  2002 — 2004

Skills

• Leadership Development
• Strategic Planning
• Food & Beverage
• Strategy
• Project Management
• Customer Service
• Visual Merchandising
• Product Management
• English
• Leadership
• Store Management
• Social Media
• Customer Satisfaction
• Training
• Teamwork
• Team Management
• Change Management
• Integrated Marketing
• Budgeting
• Negotiation
• Marketing Management
• Microsoft Word
• Team Leadership
• Business Development
• Telecommunications Marketing
• Digital Marketing
• Marketing
• Business Strategy
• Social Media Marketing
• Hospitality Industry
• Marketing Strategy
• Restaurant Management
• Retail
• Make Things Happen
• Management
• Team Building
• Sales Management
• Product Marketing
• Inventory Management
• Coaching