Pedro Yepez
Customer Services Manager @Alimentos Polar
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WORK HISTORY
Customer Services Manager @Alimentos Polar
VE
Empresas Polar, Venezuela 09/1993 at PresentEmpresas Polar is a Venezuelan private capital industrial corporation dedicated to foodstuff and beverage sectors, constituted by three fundamental companies: Cervecería Polar, Alimentos Polar Comercial and Pepsi-Cola Venezuela. Customer Services Manager - Commercial and Logistic Operation – October 2015 / At present Responsible for managing resources efficiently and leading strategic and tactical processes related to the commercial operation and distribution of products to customers on time and the quality required to ensure business continuity. Achieve implement automated collection processes for clients in an economy with high inflation, as well as adapt and improve dispatch processes before the shortage of transport and finished products, execute strategies to reduce the number of workers in the 18 branches to adapt them to the levels of operations of the moment without affecting customer service and the service standards of the 18 distribution centers and 14 warehouses of finished products in manufacturing facilities under my responsibility.
EDUCATION
Universidad de Carabobo
Bachelor’s Degree in Public Accounting
ABOUT PEDRO YEPEZ
Seasoned finance executive as Corporate Controller in companies FMCG in Latin America with extensive experience in controlling, financial management, Audit, strategic business planning, internal control assessments, logistics processes, analytical and decision-making abilities. Experience in planning and execution of strategic projects in the areas of internal controls, software implementation and re-design of processes. Strong skills to establish and carry out negotiations His areas of expertise include business development, operations direction, process improvement, project guidance and customer satisfaction and software implementation ( SAP ERP), in finance their specialties focus on accountant, financial planning, budgeting, cost accounting, cash flow and business processes in FMCG enterprises and under IFRS and GAAP accounting. In his successful career has proved ability to development high performance equipment, he designed and directed professional training programs in conjunction with two universities in the areas of finance and logistics processes, more than 120 employees receiving Diplomas in these programs over a period of three years.Pedro enjoys traveling like part of yours job, He views it as an opportunity to know other culture and new methods of labor
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