Pedro Martin
Technical Service Representative @Albany International Corp.
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WORK HISTORY
Technical Service Representative @Albany International Corp.
In this role, I provide comprehensive technical sales and service support to corporations in the paper industry across the Eurasia region. My responsibilities include:Sales and Technical Support: Engage with clients to understand their specific needs and deliver tailored solutions for the supply of Paper Machine Clothing (PMC). Offer expert guidance on product selection, installation, and optimization.Productivity Enhancement: Conduct detailed studies and audits to identify opportunities for productivity improvements. Develop and implement strategies to optimize performance and efficiency in paper manufacturing processes.Cost Reduction Projects: Lead and manage projects aimed at reducing operational costs for clients. Analyze current systems and workflows, propose cost-saving measures, and oversee their successful implementation.Client Relationship Management: Build and maintain strong relationships with key stakeholders in the paper industry. Ensure high levels of customer satisfaction through proactive support and problem-solving.
EDUCATION
Tajamar
Associate's degree, Paper Science and Engineering
Instituto Tajamar
Técnico especialista procesos gráficos , Producción en industrias de artes gráficas
Ivy Tech Community College
Associate's degree, Engineering/Industrial Management
ABOUT PEDRO MARTIN
I bring 28 years of extensive experience in the paper industry, having worked across various roles and operations within the sector. My career spans positions such as Supervisor, Production Technician, and Shifts Manufacturing Manager, giving me a comprehensive understanding of the paper production process.I have successfully coordinated multiple optimization projects and provided training for production staff. Additionally, I was part of the team responsible for the start-up of two major paper machines, Beloit and Voith, each with a capacity exceeding tons per day.Currently, I am employed at Albany as a Technical Service Support specialist, focusing on Paper Machine Clothing products (KLB and PW) for key clients in Southern Europe, including Spain, Portugal, France, and Turkey. Based in Indiana, US, I am passionate about the industry and committed to continuous learning and professional development.
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