Pedro M.

About Pedro M.

I\'m driven by the intersection of data engineering and genuine user needs. Over two years, supporting leading companies like Cognizant and AbbVie, I\'ve specialized in building robust data pipelines and validation frameworks, consistently enhancing data accuracy and driving efficiency. Think Python, SQL, Snowflake, PySpark, AWS, and Azure DevOps for crafting seamless solutions. My 4+ years in customer-facing roles taught me the art of clear communication and understanding real-world problems – invaluable for shaping data solutions that truly deliver. Even in my current Property Ops Coordinator role, I actively apply these strong problem-solving and data integrity skills daily. Passionate about transforming complexity into clear insights, I\'m always open to a chat about exciting new data opportunities.

Experience

1. Property Ops Coordinator

   FirstService Residential

   Sep 2024 — Present · Miami, FL, US

   Coordinated key daily operations and managed resources effectively, which led to more efficient service delivery and quicker resolution of resident concerns. Ensured the accuracy of vital property information by meticulously tracking and maintaining comprehensive records, providing reliable data for decision-making. Systematically managed and documented operational incident reports, ensuring precise data capture and facilitating rapid escalation for resolution. Actively monitored and analyzed security camera footage, identifying and logging relevant events to enhance safety protocols and support investigative efforts.