Pedro Garcia

SVP Director of Technology Infrastructure and Operations @BankUnited

Hialeah, FL, US
EMAILS
p••••••@bankunited.com
MOBILE NUMBERS
+13•••••••33

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WORK HISTORY

Jun 2021 — Present

SVP Director of Technology Infrastructure and Operations @BankUnited

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US

Lead and develop 50+ personnel across 5 functional teams, driving strategic modernization and operational excellence.Champion a product-management–driven operating model to accelerate cloud adoption and improve service delivery across AWS environments.Improve delivery quality and velocity through enhanced observability, reliability engineering, and modernization initiatives while ensuring financial discipline and budget alignment.Oversee plan–build–run execution with a focus on measurable outcomes, risk reduction, compliance, safety, and platform stability.Lead strategic planning, resource allocation, and budget forecasting to optimize performance, ensure cost efficiency, and deliver measurable results

EDUCATION

1996 — 2000

Florida International University - College of Business

Bachelors, Management Information Systems

SKILLS

Computer HardwareCitrixData CenterCitrix MetaframeManagementSystem AdministrationActive DirectoryWindows ServerSecurityEnterprise SoftwareEnterprise ArchitectureSqlVisioIT OperationsNetwork EngineeringTcp/IpDisaster RecoveryDatabasesDnsIntegrationNetworkingMicrosoft Sql ServerSoftware DocumentationIT ManagementDhcpVirtualizationWindowsVmwareOperating SystemsWindows XpProject ManagementVendor ManagementIT StrategyServersItilTechnical SupportVmware InfrastructureTroubleshootingBusiness ContinuityMicrosoft Certified Professional

ABOUT PEDRO GARCIA

Strategic, results-oriented IT Leader with 25+ years of experience leading the design, implementation, and optimization of complex technology ecosystems. Over 15 years in senior IT leadership roles driving enterprise modernization, operational excellence, and service resiliency. Proven track record of building high-performing teams, fostering cross-functional collaboration, and establishing trusted partnerships with executives, business leaders, vendors, and service providers. Expert at defining and executing technology strategies that align with organizational objectives—enhancing efficiency, reducing costs, and elevating customer and user experiences. Recognized for transforming legacy systems, advancing service management maturity, and delivering measurable business impact through innovation, disciplined execution, and scalable operational practices

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