Pedro
Application Support Manager
- Role
- Application Support Manager at Covius
- Location
- Claremore, OK, US
- LinkedIn followers
- 500 followers
About Pedro
A highly technical and certified Service Leader with a demonstrated history of developing and building high performing global teams. I have over 15 yrs experience in the computer software industry, acquiring skills in the latest technologies for Document Capture, Hardware, Networking, Database, Enterprise Content Management and Cloud Platforms (such as AWS and Azure). Strong information technology professional with a Master\'s Degree focused in Information Systems Management, Data Administration and Management from Keller Graduate School of Management, DeVry University. I also possess invaluable soft-skills acquired over my tenure as a leader and co-worker. These include, team building skills, tactful communications, ability to build and develop self-sufficient individuals.
Experience
Application Support Manager
Sep 2021 — Present · OK, US
Working with Leading Financial Servicing Provider. Managing Document Services production applications and release deployments.
Education
Keller Graduate School of Management of DeVry University
Master's Degree, Information Systems Management, Data Administration and Management
2012 — 2014
Southern California Institute of Technology
Bachelor's degree, Computer Science
2009 — 2011
Southern California Institute of Technology
Certificate of Completion, Computer Network Specialist
2009 — 2009
Skills
- Private Cloud
- Saas
- Image Capture
- Software as a Service (Saas)
- IT Operations
- Customer Service
- Mysql
- Team Building
- Server Administration
- Cloud Applications
- Networking
- Wireless Networking
- Troubleshooting
- Enterprise Content Management
- Customer Satisfaction
- Sharepoint
- Apache
- Soa
- Microsoft Sql Server
- Computer Hardware
- Information Technology
- Windows Server
- Business Process Management
- Technical Support
- IT Management
- Open Source
- Computer Repair
- Enterprise Software
- Cisco Technologies
- Leadership
- Vmware
- Ocr
- Customer Support
- Solution Architecture
- IT Solutions
- Document Imaging
- Integration
- Document Management
- Oracle
- Data Mining
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