Pedro C.
COO, Operations & CX | Customer-Centric Strategies | Transformational Leadership | Process Efficiency & Automation | Contact Center, Field Ops & Sales Transformation | Revenue Growth | FTTH Construction & Engineering
- Role
- Chief Operating Officer at Ezee Fiber
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Pedro C.
An experienced leader who consistently exceeds customers\' expectations, fosters strong, successful business relationships, and drives positive outcomes that benefit the company. Skilled in developing and implementing customer satisfaction, retention, and sales strategies for both existing and new customers, utilizing exceptional communication techniques. Demonstrates a track record of identifying innovative and profitable solutions in challenging environments and effectively leveraging strategies to achieve outstanding results and sustained growth.
Experience
Chief Operating Officer
Mar 2026 — Present · Houston, TX, US
Oversee company-wide operations at Ezee Fiber, aligning network deployment, service delivery, and customer experience across a multi-market fiber platform.• Drive scalable growth, operational excellence, and customer-first performance as the company accelerates fiber expansion.
Education
Harvard Business School
CTAM Executive Management Program
Lehman College
Master of Science in Business, Business Administration/International Business
2013 — 2016
Lehman College
Bachelor of Arts (B.A.), .
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