Pearl P.

Assistant to Managing Member @American Investment Properties

San Diego, CA, US

Responded to all inquiries on social media platforms in a prompt and detailed manner in order to make a sale- Followed up with prospective tenants to scheduling showings, generated applications, and executed closed leases- Analyzed applicant information and supporting documentation provided by prospective renters efficiently and accurately in accordance with company policies to approve or deny lease applications- Assisted prospective tenants through apartment tours and ensured alignment of viewed apartments with prospective tenants’ needs- Maintained consistent awareness of available apartment inventory, providing alternative leasing options to prospective tenants.Identified and overcame possible hurdles and client objections and provided exceptional customer service when answering inquiries from prospective renters- Prepared rental agreement/lease and other documents such as Lead-Based Paint Disclosure, Bedbug Addendum, Mold Addendum, Smoke-Free Addendum, Smoke Detector Addendum, etc. for tenants to sign via DocuSign and ensured all documents are correctly processed and in a timely matter, with a focus on the details- Scheduled cleaning crew, overviewed maintenance people, and ordered supplies for the apartments- Ensured the apartments were ready for residents upon the agreed move-in date- Acted as a 24/7 Property Manager by thoroughly answering tenants\' questions and concerns via email, phone call, text, or in person and trying to resolve tenant/apartment issues as fast as possible.

Chiang Mai University

Bachelor, Economics

Tony Robbins

University Mastery Programs

PSI Seminars

Personal Development Courses

Kasetsart University

Master, Economics