Puneet Dixit
IT Delivery Leader| Driving Cloud & Digital Transformation | Agile & DevSecOps Leader | AI Innovation & Process Optimization
- Role
- Program Delivery Director at HCLTech
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Puneet Dixit
As Senior Program Delivery Leader, I have spent over 20 years contributing to IT service management and outsourcing, leveraging my expertise in ITIL to drive effective program delivery and operational performance. My role involves ensuring seamless execution of IT projects, fostering collaboration, and delivering AI centric value-driven solutions to meet organizational goals. With a foundation in ITIL and IT service management, my professional mission is to enable efficiency and innovation in technology delivery. I focus on aligning IT strategies with business objectives, optimizing processes, and supporting Digital Transformative initiatives that empower organizations to achieve sustainable success.
Experience
Program Delivery Director
Jul 2019 — Present · Dallas-Fort Worth, TX, US
Education
Delhi University
Bachelors, Math. Statistics
Thapar Institute of Engineering & Technology
Master of Computer Applications - MCA
Skills
- Integration
- Digital Strategy
- Business Process
- IT Service Management
- Change Management
- Business Process Improvement
- Project Planning
- Databases
- Outsourcing
- Project Management
- Management
- Robotic Process Automation
- Process Improvement
- Strategic Planning
- Customer Relationship Management (Crm)
- Security
- Omnichannel
- Crm
- Itil
- Business Intelligence
- Disaster Recovery
- Product Development
- Analysis
- Data Center
- Chatbots
- Vendor Management
- Social Media
- Program Management
- Testing
- Pmp
- Leadership
- Requirements Analysis
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