Dhinakaran Padmanabharaju
Product Development & Business Management Leader | Telecom & IT | Voice & Data | Cloud Interconnect | Managed Services | Global Operations
- Role
- General Manager - Product Development at Jio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Dhinakaran Padmanabharaju
22 years building commercial engines in Telecom and ICT — across product management…
Experience
General Manager - Product Development
Feb 2019 — Present · Mumbai, IN
Current Portfolio: Cloud Connect, MPLS & IP Centrex Lead end-to-end product development from concept to launch, leveraging market insights, customer feedback, competitive analysis, and industry trends to deliver solutions that meet business objectives.Strategize and manage B2B product portfolios, collaborating with CX-level leaders and cross-functional teams to align products with organizational goals and drive adoption.Drive continuous product improvement by integrating voice of customer (VOC), team insights, and market trends into product updates and enhancements.Oversee the full product journey—from Business Needs (BN) analysis, Proof of Concept (POC), System Integration Testing (SIT), to deployment—ensuring quality, compliance, and timely delivery.Monitor and track product KPIs, including adoption, utilization, performance, and customer satisfaction metrics, to ensure alignment with strategic objectives.Partner with engineering, sales, and support teams to optimize systems, resolve issues, and enhance the customer experience.Facilitate training programs and sales engagement initiatives to strengthen product knowledge, drive adoption, and support market growth.
Education
Madurai Kamaraj University
Master of Arts - MA
Madurai Kamaraj University
Master of Business Administration - MBA
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