Pedro J. Claudio

About Pedro J. Claudio

I’m an operations and learning leader with experience improving performance, developing people, and strengthening systems across large‑scale organizations. My background spans operations management, leadership training, onboarding, process improvement, and student development, giving me a well‑rounded approach to building strong teams and effective learning environments.I’ve led high‑volume operations, launched new sites, trained new managers, and delivered programs that improve quality, safety, productivity, and engagement. My early work in higher education shaped my leadership style, grounded in inclusion, coaching, and community building.I specialize in: • Process Improvement• Learning & Development• Leadership Training & Facilitation• Operations & Workforce Planning• Program Development & EngagementI’m driven by the opportunity to help people grow and to build systems that support organizational success.

Experience

1. National President

   La Unidad Latina, Lambda Upsilon Lambda Fraternity, Inc

   Jul 2024 — Present · US

   Provide executive leadership as the chief officer of the fraternity, setting organizational vision and long‑term strategic direction- Oversee national operations, including risk management, finance, membership services, and organizational compliance- Serve as the primary external representative to universities, partner organizations, and national associations- Strengthen member engagement through clear communication with undergraduate chapters, alumni networks, and regional leaders- Lead national initiatives, programs, and events, including presiding over the National Convention- Mentor national officers and emerging leaders to build leadership pipelines and organizational continuity- Ensure financial stewardship through budget approval, resource oversight, and long‑term sustainability planning- Uphold organizational values and standards, ensuring consistent implementation of risk management and accountability processes.

Education

• New Jersey Institute of Technology

  Bachelor’s Degree, Information Technology

  2010 — 2015

• The Morgridge College of Education at the University of Denver

  Master’s Degree, Higher Education/Higher Education Administration

  2015 — 2017

Skills

• Html
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Powerpoint
• System Administration
• Program Management
• Public Speaking
• Customer Service
• Management
• Leadership
• Leadership Development
• Data Entry
• Windows
• Team Leadership
• Staff Development
• Social Media
• Event Management
• Teamwork
• Microsoft Powerpoint