Patrick Carroll

About Patrick Carroll

As Vice President of Operations at FBG Facility Services, I lead the strategic direction and operational performance of a premier commercial cleaning and building maintenance company serving clients across 39 U.S. states and Canada. With over a decade of experience in the facilities services industry, I specialize in driving innovation, sustainability, and operational excellence that enhance client satisfaction and long-term value.My core strengths include operations management, budgeting, contract negotiation, sales growth, and team leadership. I am proud to hold the industry’s top credentials—Registered Building Service Manager (RBSM) and Certified Building Service Executive (CBSE)—awarded by the Building Service Contractors Association International (BSCAI).At FBG, my mission is to uphold our reputation as a leader in responsible, results-driven solutions, while fostering a culture of integrity, collaboration, and continuous improvement.

Experience

1. Vice President of Operations District Director Des Moines, Ia

   Fbg Facility Services

   Jul 2022 — Present

Education

• Western Illinois University

  Bachelor of Arts (B.A.)

  1992 — 1996

• Western Illinois University

  Master's Degree, Education and Interdisciplinary Studies

  1996 — 2001

Skills

• 5s
• Customer Service
• Conflict Resolution
• Leadership
• Non-Violent Crisis Intervention
• Supervisory Skills
• Budgets
• Strategic Planning
• Facilities Management
• Customer Satisfaction
• Training
• Contract Negotiation
• Contract Management
• Operations Management
• Team Building
• Management
• Account Management
• Negotiation
• Microsoft Office
• Sales