Pablo Orlando

Senior Technical Product Manager @Plentific

London, GB

Leading the Plentific Client Integrations and Open API development• Develop comprehensive technical analyses, workflows, and specifications for new features and enhancements to the Open API and Webhook platforms• Collaborate with clients to scope and gather requirements for complex integrations between Plentific and third-party systems, including CRM, ERP, Accounts Payable, and Property Management Systems• Achieved a significant increase in individual company-led integrations, growing from 2 integrations to over 20 during my current tenure• Provide technical guidance and support to clients undertaking their own integrations, ensuring successful implementation and adoption.• Maintain a deep understanding of the technical aspects of the product and its underlying technologies• Act as a liaison between technical and non-technical stakeholders to ensure clear communication and understanding• Manage the product backlog and prioritize tasks based on business value and customer impact• Develop and maintain comprehensive API documentation to facilitate easy integration for clients and third-party developers• Coordinate with engineering teams to ensure the API architecture supports current and future integration needs• Implement and enforce API security protocols to protect data integrity and privacy• Monitor API performance and reliability, addressing issues promptly to maintain high availability and user satisfaction via the use of Grafana and Sentry• Stay updated with industry trends and advancements to continuously improve the API and integration processes

Kingston University

Computer Science (BSc Hons), Faculty of Science, Engineering and Computing

The Archbishop Lanfranc School

GCSEs

Kingston College

A-Level, ICT, Film Studies, Media Studies