Philippe Bélanger
Contact Center and Telephony IT Director @Revenu Québec
Québec, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2021 — Present
Contact Center and Telephony IT Director @Revenu Québec
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Ville de Québec, CA
Head of the contact center and telephony IT department at Revenu Quebec. I am at the head of the IT department responsible for providing our employees with the best telephony infrastructure they deserve. My department is also in charge running over 50 call centers used by about agents and supervisors with 700 to 900 of them connected simultaneously during business hours.
EDUCATION
1993 — 1996
Université de Sherbrooke
BSc, Computer Science
1993 — 1998
Université de Sherbrooke
Baccalauréat en Sciences Informatiques, Mathématiques et informatique
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