Payam Aminpour
Lead User Researcher | Customer Research | Consumer Insights | UXR | Market Research | 8+ years leading research studies | Design & execute quantitative customer research, contributing to 6B biotech products division
- Role
- Lead User Researcher at Thermo Fisher Scientific
- Location
- Carlsbad, CA, US
- LinkedIn followers
- 500 followers
About Payam Aminpour
I have 8+ years in leading mixed methods user experience research, consumer insights…
Experience
Lead User Researcher
Jul 2022 — Present · Carlsbad, CA, US
Lead execution of customer and market research projects to empower cross-functional teams with actionable insights into customer behavior, market trends, opportunities, and challenges within life sciences industry, contributing to over $6B revenue. Analyze quantitative and qualitative data from various sources, including user interviews, customer surveys, secondary data, and market reports, to derive actionable insights. Develop and present actionable recommendations based on customer and market insights, supporting product commercialization, business strategies, and uncovering customer insights. Prepare high-quality reports and presentations that clearly communicate customer insights and recommendations to senior leadership and other stakeholders. Partner with business and portfolio leadership teams for identifying business priorities and work closely with cross-functional teams in product management, engineering, R&D, marketing, and sales, to ensure alignment on market insights and strategic priorities. Mentor and coach product management teams in leveraging customer research, data analysis and to effectively translate voice of customers into actionable insights. Establish relationship with external 3rd party vendors responsible for data collection, analysis, and market research to oversee their work and ensure alignment with project objectives.
Education
Yazd University
Bachelor's degree, Civil Engineering
Iran University of Science and Technology
Master's degree, Civil and Environmental Engineering | Water Resource Management
Michigan State University
Doctor of Philosophy (PhD), Quantitative Social Sciences | Community Sustainability
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