Payal Chakraborty

About Payal Chakraborty

I’ve always been curious about how businesses really work — and data quickly became my way of finding the answers.What started with operational analysis evolved into hands-on data and business analytics: pulling data with SQL, cleaning and validating it, building dashboards that actually get used, and translating numbers into insights people can act on.Today, I work as a Data / Business Analyst, partnering closely with stakeholders to define KPIs, track performance, identify trends, and run deep-dive analyses across operations, risk, and platform analytics. If there’s a pattern hiding in the data or a metric behaving strangely, I’m usually the one asking why — and following it all the way to the root cause.I spend most of my time:• Writing SQL queries to extract and analyze data• Building automated dashboards and reports using Power BI and Advanced Excel• Turning “something feels off” into structured, data-backed insights• Communicating findings in a way that makes sense to both technical and non-technical teamsWith 7+ years of professional experience, I bring strong business context to every analysis — which means my insights are not just accurate, but relevant, practical, and decision-ready.What sets me apart is the balance: I’m analytical without losing sight of the business, structured, and serious about data without taking myself too seriously. I enjoy clean datasets, sharp insights, and dashboards that tell a clear story.When I’m not working with data, I’m probably thinking about how a dashboard could be 10% better, planning my next good meal (a critical KPI), or quietly enjoying the satisfaction of a perfectly optimized query.Driven, curious, data-obsessed (in a healthy way), and always up for conversations —If you’re building analytics-driven teams or love turning data into impact, let’s connect

Experience

1. Data Analyst

   Accenture

   Dec 2024 — Present

   Performed meticulous quality assurance audits across 50+ digital projects weekly, ensuring 100% compliance with quality standards and providing clear, actionable feedback to stakeholders to prevent error repetition.Spearheaded a key quality initiative by managing the complete project workflow in collaboration with a team of 15+ reviewers, tracking progress from pre-production analysis to post-production approval to guarantee on-time delivery.Pioneered process improvements by co-developing the internal QA tool \'iGame,\' creating a structured inspection workflow that reduced manual review time by 20% and significantly enhanced data accuracy for the entire team.Led cross-regional calibration sessions as a certified Trainer for 30+ QA analysts across Bangalore, EMEA, and Manila, establishing unified quality standards and ensuring consistent, accurate evaluations across global teams.ACHIEVEMENTS:Client\'s Ad Policy Initiative: Selected as a Subject Matter Expert (SME) to help draft and refine internal LinkedIn advertising policies, shaping the core guidelines used for future quality reviews.iGame Workflow Innovation : Co-developed the \'iGame\' QA tool, creating a new structured inspection workflow that streamlined processes and cut manual review times by 20%.Global Quality Standardization : Spearheaded cross-regional calibration sessions for 30+ analysts across EMEA and APAC, creating unified quality standards to ensure consistent evaluation of all digital assets.

Education

• The University of Burdwan

  Bachelor of Commerce , Accounting and Finance Hons

  2011 — 2014

• Guru Teg Bahadur Institute of Technology

  High School

  2009 — 2011

• The Assembly of God Church School - India

  Junior School

  1999 — 2009

• Robotics Institute of computer Education

  Diploma of Education, Computer Science

• ITM Group of Institutions

  PGDM, Digital Media Marketing

  2016 — 2018