Payal Joshi
Driving customer retention, business growth, and service excellence as a Retention Leader & Business Development Associate. Pro passionate about customer success, relationships and measurable growth
- Role
- Business Finance Specialist at Tide
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Payal Joshi
Results-driven Operations & Customer Success professional with 3+ years’ experience…
Experience
Business Finance Specialist
Jun 2025 — Present · Delhi, IN
Drove operational excellence, optimizing team efficiency and cutting recurring errors by 15–16%.* Empowered teams through training, improving process adherence by 25%.* Led cross-functional operations with 68% alignment to key business goals.* Ensured 100% compliance with reporting and regulatory standards.* Maintained 70% service continuity by resolving live operational issues swiftly
Education
The Pentecostal Assembly School
Secondary
Chinmaya Vidyalaya
Higher secondary
The Bhawanipur Education Society College
Bachelor of Arts - BA
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