Payal Bhuta
Certified Scrum Product Owner (CSPO®) | 3x Salesforce Certified | Salesforce Project Manager |Product Owner | Product Manager | Salesforce Functional Lead | Sales & Service Cloud Consultant | Salesforce Administrator
- Role
- Senior Manager - Salesforce at Times Network
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Payal Bhuta
Seasoned Salesforce Implementation expertise with overall 13 years and 5 months of hands-on experience in multiple CRMs like Salesforce Sales Cloud/ Salesforce Service Cloud, Oracle CRM, Kapture CRM, Sugar CRM, and SAGE CRM - Led large-scale Salesforce implementation projects, aligning complex business requirements with innovative technical solutions- Translated business processes into tailored Salesforce configurations, consistently delivering enhancements that drive operational and business excellence- Orchestrated seamless integrations between Salesforce and various external systems, optimizing data flow and enabling end-to-end processes- Designed and executed advanced automation workflows, dramatically reducing manual efforts and increasing team productivity i.e, Email to Salesforce, Web leads, Multifactor Authentication (MFA), Approval Process in Mobile Applications, and Gio-Tagging- Created sophisticated reports and dashboards that provide actionable insights and empower data-driven decision-making- Managed and maintained Salesforce instances, ensuring high data quality and adherence to best practices- Collaborated with executives, stakeholders, and cross-functional teams to drive alignment between business goals and Salesforce and multiple CRM capabilities- Successfully navigated complex technical challenges, identifying root causes and implementing effective solutions- Managed Salesforce projects using Agile methodologies, achieving on-time delivery and surpassing project objectives.
Experience
Senior Manager - Salesforce
Nov 2024 — Present · Mumbai, IN
Education
Maharshi Dayanand College of Arts,Science & Commerce
Science
2004 — 2006
Dnyaneshwar Vidyapeeth, Pune
Bachelor of Engineering - BE, Computer Engineering
2006 — 2010
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