Payal Bhatnagar

Relationship Executive at VIBGYOR HIGH

Role: Relationship Executive at VIBGYOR Group of Schools
Location: Lucknow, UP, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Payal Bhatnagar

Results-driven Customer Care Manager with 9 years of experience in the automotive…

Experience

Relationship Executive
VIBGYOR Group of Schools
Dec 2024 — Present · Lucknow, IN
Parent Relationship Management: · Ensure all parents are aptly welcomed and comfortably seated.· Effectively address/resolve parents’ enquiries across mediums i.e. in-person, over the phone, email, company website etc. · Escalate all unresolved grievances of the parents to the Principal and Marketing Team at Vertex for prompt resolution ending with a parent delight· Adroitly track all parents’ queries via organizational query traction mechanism like CRM etc. · Generate parents’ delight by ensuring high responsiveness and closing the loop with parents on all issues and keep them updated/engaged during the process of resolution. · Efficiently guide the parent on school systems and processes and ensure that the repository of updated information is always available.· Ensure ambient and parent friendly environment of the front office area with assistance from the admin department.· Facilitate the information of all elements pertaining to a child’s life cycle in the school as well as post school activities, summer camps etc.

Contact information

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Current company

VIBGYOR Group of Schools

Education Management · 5K employees · Founded 2004 · Mumbai, Maharashtra, India

21st-century education should prepare students in a way that they have the requisite tools to thrive and navigate through the dynamic world of today. With this vision in mind, VIBGYOR Schools were founded in 2004. With 40 schools in 15 major cities, reaching out to more than 55,000 students across India, quality-driven systemic processes, and a dedicated and proficient team of teaching and school administration professionals, we are an institution that fosters young talent to make successful leaders of tomorrow. Our education system emphasizes Experiential Learning through a Holistic learning program within a dynamic background that nurtures students into progressive individuals armed with 21st-century skills. Our three pillars define and showcase our commitment to excellence: 1. Enthuse: to see the extraordinary in the ordinary 2. Enlighten: to find that inherent quality that sets each student apart from the others 3. Empower: our learning activities in curricular and co-curricular events serve to provide students with the opportunities to imbibe essential life skills and be equipped with knowledge that will enable them to reach the pinnacle of success in their future years We encourage applicants who place efficiency and excellence beyond everything. We accept individuals who are motivated to be a part of this well-engineered system that is committed to shaping the future of students.

vgos.org

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