Pawel Nowak
Director, Technical Account Management at Pegasystems
- Role
- Director, Technical Account Management at Pegasystems
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Pawel Nowak
I am a results-driven leader with more than 17 years of international experience in Digital Transformation, Enterprise Architecture, and Artificial Intelligence, delivering over 100 enterprise software implementations across the Americas, EMEA, and APJ regions. My career spans technical account management, consulting, service assurance, and product development, with expertise in leading the architecture, design, and implementation of scalable and reliable enterprise software solutions.I have successfully directed transformation programs across industries including Automotive, Banking, Defense, Energy and Utilities, Healthcare, Life Sciences, Manufacturing, Pharma, Logistics, Transportation, and Insurance. This broad industry background enables me to understand complex business challenges and translate them into technology strategies that deliver measurable results.I hold the complete Pega certification track, including Pega Certified Lead System Architect (CLSA), along with certifications in TOGAF 9, Agile PM, Scrum, ITIL V3, PRINCE2, Lean, Design Thinking, and Supply Chain Management. In addition, I am skilled in enterprise software and cloud platforms such as SAP, AWS, Microsoft, Infor, DELMIA Apriso, and Baan. My professional expertise covers software domains including BPM, CRM, ERP, EPM, MES, RPA, and WMS.I continuously invest in leadership, coaching, and mentoring through Dale Carnegie, edX, MasterClass, and Udemy. By combining deep technical expertise with business leadership, I build high-performing teams and deliver innovative solutions that accelerate efficiency, scalability, and sustainable growth.
Experience
Director, Technical Account Management
May 2024 — Present · Miami, FL, US
The Director of Technical Account Managers (TAM) in Americas, Asia-Pacific, and Japan.
Education
AGH University of Krakow
Postgraduate Studies, Information Technology Project Management
2013 — 2014
SGH Warsaw School of Economics
Postgraduate Studies, Management of Information Systems - Strategy, Design, and Integration
2014 — 2015
AGH University of Krakow
Bachelor of Engineering (BEng), Acoustic Engineering
2009 — 2013
AGH University of Krakow
Bachelor of Engineering (BEng), Automation and Robotics, Specialization: Computer Science in the Control and Management
2007 — 2011
AGH University of Krakow
Master of Science - MS, Automation and Robotics, Specialization: Computer Science in the Control and Management
2011 — 2012
Skills
- Erp
- Java
- Pega Prpc
- Baan Erp
- Project Management
- Flexnet
- Mes
- Apriso
- Infor Erp Ln
- Sql
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