Pawan Tomar

Head Customer Operations - Global Customer Support at Orange. Work on Customer excellence, renewal, and new business acquisition.

Role
Director Global Operations at Orange Business
Location
Delhi, DL, IN
LinkedIn followers
500 followers

About Pawan Tomar

Experienced leader with an illustrious career blending strategic network & cyber security…

Experience

  1. Director Global Operations

    Orange Business

    Jun 2006 — Present · Gurgaon, IN

    1) Provide leadership to improve customer experience right from post sales operations lifecycle2) Drove year on year increase in revenue by 25% by driving cutting edge operations, vendor management and customer excellence initiatives including automation.3) Play key role by enabling the operation readiness for new customer acquisition & renewal of business with organic growth.4) Designed the Global Problem Management structure & established this team in Orange business services as per ITIL framework along with Global stakeholders.5) Talent management, retention, forecasting and upskilling

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Pawan Tomar — Director Global Operations at Orange Business in Delhi, DL, IN | Unifers