Pawan Kumar

About Pawan Kumar

Technocrat with 17+ years of cross-functional experience in driving Business Transformations using Process Improvement Methodologies, IT Management, Product Architecture, Product Support, Customization, and Product Innovation. Proficient in designing new processes, identifying improvement areas, and implementing adequate measures to meet business objectives. Process-oriented professional; gained good expertise in product/program/project management Methodologies. Efficiency in creating/maintaining product roadmap. Efficiency in creating user persona, designing Product wireframes, use cases, User stories, landing pages & pages for supporting lead generation and other marketing operations. Highly efficient in manual testing and UAT. Well-versed with Digital Marketing approaches & processes. Gained good expertise in tracking various SaaS metrics and leads. Efficient in generating BI reports and keeping track of Metrics. Skillful in customer engagement management including maintaining SoW, and Timeline; proficiency in defining and adhering to the process in the engineering team (development, testing, & support). Deep strategic planning experience, managing multiple stakeholders across global teams with excellent interpersonal skills with the ability to relate to people at all levels of business & create confidence. Gained good exposure in Use case designing or wireframing in various tools. Having good exposure to managing deadlines and projections for product launches and development. Areas of Excellence entail: Product Management | Roadmap | Wireframing | Program Management | Product Delivery | Digital Marketing | UAT | Project Management | Strategic Planning | Business Intelligence | Process Improvement | Problem Management | Manual Testing |

Experience

1. Manager - Product & Solutions

   Authorgen Technologies

   Apr 2016 — Present · Chandigarh, IN

   Maintaining Product Roadmap\\\\n• Creating User Journey\\\\n• Wireframing of User flows\\\\n• Digital Marketing of Product\\\\n• Creating MVP\\\\n• Requirements gathering, feature prioritization\\\\n• Create and own program plans\\\\n• Manage end-to-end delivery of the projects to customer\\\\n• Product effort & Cost estimations\\\\n• Prepare and present clear, concise product updates and critical phase exit deliverables to stakeholders\\\\n• Establish product schedule and identify key risk/mitigation plan and manage major risks and issues through effective contingency plan and proper escalation\\\\n• Lead the team to deliver the projects/product to market on time, at the desired quality level, and the according/defined project timelines\\\\n• Analyze, track performance, and progress against goals\\\\n• Establish clear objectives and deliverables for the product and the individual projects in close collaboration with other stakeholders.\\\\n• Review evaluates, and schedule requests for new application systems, modifications, and changes to existing application systems.\\\\n• Contacting/finalizing the outsourcing partner for the company\\\\n• Managing the outsourced projects of the company\\\\n• Managing outsourcing partner of the company\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Himachal Pradesh University

  B.Sc (NM), PCM

  1997 — 2000

• Himachal Pradesh University

  PGDIT, IT

  2000 — 2001

• Punjab Technical University

  MCA, Computer Application

  2001 — 2004

• Indian Institute of Management Kashipur

  Executive Certificate, Digital Marketing

  2017 — 2018