Pawan Sengar
Network Manager @TechMahindra | CCaaS | SaaS | GCP Genesys Cloud Professional.
- Role
- Network Manager at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Pawan Sengar
With over 12 years of experience in network management and customer experience solutions,…
Experience
Network Manager
Apr 2025 — Present · IN
Serve as liaison between clients and design teams to build call flows and design documentation.* Architect, Genesys Bot and Configuration.* Genesys Cloud WEM suite features: WFM, QM, Speech & Analytics, Gamification.* Troubleshoot API interactions, build JSON logic for data actions.* Create Runbooks and collaborate on end-to-end solution delivery.
Education
Venkateshwara Open University
Master of Business Administration
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