Pawan Kumar Pandey
Operations and services || Admin
- Role
- Deputy Manager - Operations and Services at Bajaj Finserv
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
Experience
Deputy Manager - Operations and Services
May 2024 — Present · IN
To Ensure SLA Delivery for each process.• To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service to Sales Numbers.• To Ensure all cash management services at the branch are delivered.• To achieve service-related TAT & specific deliverables like Generating Tokens FTR TAT etc.• Data Analysis & Sharing of best practices with team.• To ensure Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning.• To ensure highest levels of employee relationship motivation & engagement to drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies).• To ensure Compliance & Integrity within the area/region
Education
Magadh University
Bachelor of Commerce - BCom
2017 — 2020
Galgotias University
Master of Business Administration - MBA
2022 — 2024
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