Pawan Kumar Kamboj

About Pawan Kumar Kamboj

13 years+ of working experience in Information Technology industry in different domains including Manufacturing and Hi-Tech, Health Care, Telecom, Banking and Financial Services and Media.Holding B1/B2 visa.Experience in salesforce CRM. Worked on Visualforce creation, LWC Development, Approval process, workflow creation, Health Cloud.Salesforce CPQ and Field Service Lightning Expert.Force.com Development/CustomizationSalesforce Web-to-Lead Apex class and Visualforce Development Data Migration | changesets Managing Profiles, Groups and Roles, Deployment using Copado pipeline, Customisation on CPQ objects and data model,Extensive Knowledge of Health CloudCreation of Approval Process, Workflow and Trigger Managing Email Services,Creating Email template Creation of Test classes. SDFC integration with Rest API and Soap UIBatch Apex, Scheduling Apex, Dynamic Apex, Streaming APIAura Framework, LWC, JavaScript, Loadash Library, CSS, Lightning Components, Lightning Events, SLDS library for designing. Implemented field service lightning for middle East based client. Designed process for Work order, Service appointment management and Inventory management.Implemented Salesforce Communications Cloud to streamline customer interactions for a telecommunications company.Configured omnichannel communication (chat, email, SMS) for a seamless and unified customer experience.Developed custom workflows to manage customer journeys and automate support ticket routing.Enabled personalized marketing campaigns, increasing engagement with targeted customer segments.Extensive Experience in Business Development, Technical Requirement Gathering, Designing Technical Solutions.

Experience

1. Salesforce Lead Consultant Technical Architect

   DXC Technology

   Sep 2018 — Present

   Building and delivering solution for our top 10 Health Cloud Customers to drive product roadmap alignment and early implementation success. Successfully implemented health cloud data model and design solution from scratch for health care domain. Implemented Salesforce CPQ Field Service Lightning. Worked on complex FSL Mobile and Screen Flows. Integrate field service lightning objects with Health cloud objects. Extensive experience on CPQ Configuration, CPQ Customisation using Apex, visualforce, Aura and LWC, CPQ Quote Template, Custom Script, Amendments, Renewal Quotes, Contracts etc.

Education

• Panjab University

  BCA, Computer Science

  2009 — 2012

• Birla Institute of Technology and Science, Pilani

  M Tech., Computer Software Engineering

  2013 — 2016