Pawan Kumar
Aviation Ground Operations Executive | Driving Operational Excellence & On-Time Performance | Turning Ground Efficiency into Great Passenger Experiences
- Role
- Director Airport Operations & Customer Service (Western Region Airports) at IndiGo (InterGlobe Aviation Ltd)
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pawan Kumar
An Experienced, disciplined, highly-motivated, who has worked on a wide range of areas of terminal and air-side Operations, Customer Services and service quality in airlines and airport.An accomplished communicator with strong investigation, problem solving and decision-making skills.A complete view of the \"commercial airline\", customer services, Airport terminal operations. A \"24/7\" dedicated and highly committed individual.
Experience
Director Airport Operations & Customer Service (Western Region Airports)
IndiGo (InterGlobe Aviation Ltd)
Feb 2025 — Present · Mumbai, IN
Education
D.A.V. College, Chandigarh
DAV College Panjab University Chandigarh, Humanities/Humanistic Studies
1996 — 1999
Panjab University
Master of Arts - MA, History
Shimla
SHIMLA, Humanities/Humanistic Studies
Skills
- Airports
- Sabre
- Aviation
- Flight Safety
- Airline Management
- Iata
- Ticketing
- Aircraft Maintenance
- Airport Management
- Aircraft
- Ground Handling
- Civil Aviation
- Commercial Aviation
- Aviation Security
- Airlines
- Flight Planning
- Flights
- Revenue Analysis
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