Pawan Kumar

Network Operations Center Engineer @UnifyCX

Mangaluru, IN

Maintain 99% SLA compliance for users across mission-critical enterprise ISPinfrastructure* Monitor and manage network devices including core routers, switches, anddistribution equipment*Implement L1/L2 troubleshooting protocols, reducing mean time to resolution by 40%*Deploy point-to-point RF solutions using Siklu, IgniteNet, and Ubiquiti systems, improvingconnectivity performance by 25%*Manage enterprise wireless infrastructure via Ruckus SmartZone and Cambium cnMaestrocontrollers*Integrate monitoring systems (PRTG, NetXMS, Zoho Desk) with automated alerting,reducing false alarms by 35%