Pawan Khatawane
Global IT Product Owner - Knowledge Management
- Role
- Global IT Product Owner- Knowledge Management at Nestlé
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pawan Khatawane
Living at the crossroads of knowledge management, focusing on organizational goals…
Experience
Global IT Product Owner- Knowledge Management
Jul 2022 — Present · Bengaluru, IN
Playing role of a Knowledge Management product owner. KM product development, and KM adoption across Nestle IT, regions, businesses & Markets. Leveraging Generative AI in KM product and practices. Manage tech support vendors for the Knowledge Adoption ecosystem.
Education
Shivaji University
Bachelor's degree
1996 — 1999
Shivaji University
Master's degree
2000 — 2002
Skills
- Customer Service
- Training
- Testing
- User Acceptance Testing
- Online Research
- IT Service Management
- Change Management
- E-Learning Modules
- Nastran
- Knowledge Management
- Customer Support
- Leadership
- Enterprise Software
- Knowledge Centered Service (Kcs)
- Process Modeling
- Process Improvement
- Customer Experience
- Request Fulfillement
- Databases
- Knowledge Centered Support
- Business Process Improvement
- Requirements Analysis
- Simulations
- Data Governance
- Itil
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