Pavenjit Sodhi
Global Principal Customer Success Manager @Linkedin
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WORK HISTORY
Global Principal Customer Success Manager @Linkedin
As a Global Customer Success Leader, I champion strategic product adoption and alignment, seamlessly connecting customer success with our clients’ ambitions. I strategise, and execute engagement initiatives for LinkedIn Recruiter, LinkedIn Talent Insights, and Career Pages, ensuring lasting impact from day one.Serving as a trusted advisor & thought leader to Global brands, I drive exceptional product utilization and engagement, delivering actionable market intelligence to shape visionary hiring strategies.FY25 Results:• Achieved 115% of annual target (£18M+ in RTA).• Secured 100% Product Activation.• Coached and Lead my Global account team of 10 Customer Success Managers to Achieve 115% of annual revenue target (£18M+ in RTA)• Strategized and Secured 100% product activation across my team’s accounts• Designed and delivered transformative, global change programmes to elevate recruiter capability and performance on LinkedIn Recruiter• Recognised strategic employer brand expert, enabling organisations to Identify and engage high quality talent Amplify employer brand presence on LinkedIn’s global platform• Instrumental in driving AI adoption at scale across global organisations, shaping the future of recruitment through innovation, insight, and best practice enablement.
EDUCATION
Coventry University
Bachelor of Arts (BA), Business and Finance
Wexham Secondary School
A Levels & GCSEs
SKILLS
ABOUT PAVENJIT SODHI
With over 10 years of experience, I serve as a Global Principal Customer Success Manager at LinkedIn, empowering enterprises to achieve strategic goals through advanced product adoption and actionable talent insights. I specialize in aligning LinkedIn Recruiter, LinkedIn Talent Insights, and Career Pages with global hiring strategies, delivering measurable impact on recruitment efficiency and market intelligence. PRINCE2 Practitioner certified, I am committed to driving process improvements and supporting transformative change programs. At LinkedIn, I collaborate with global talent acquisition leaders to enhance recruiter capabilities and foster long-term client engagement. My approach combines customer-focused strategies, risk mitigation, and seamless onboarding to achieve 105% of annual targets and 100% product activation. Passionate about enabling success, I bring a results-driven mindset and a collaborative approach to building trust-based, value-added relationships.
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