Pawan Rathi
AI Acculturation Program Leader | Former Swimming Champion | Data AI Strategy & Performance | Data-AI Ambassador | Head Change Ambassador India | Agile Coach | Tech Evangelist | AI Coach | AI Teacher at eVidyaloka NGO
- Role
- Ai Program Manager at Orange Business
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pawan Rathi
Accomplished professional with a proven track record in leveraging AI, Innovation and Automation technologies to drive operational efficiency, enhance customer experience, and achieve business growth.
Experience
Ai Program Manager
Jan 2024 — Present
Spearhead the integration of data analytics and AI to enhance customer experiences, driving the adoption of AI within business processes.Strategize and prioritize AI initiatives to align with overarching business transformation goals, accelerating AI and data analytics integration in customer journeys.Collaborate with cross-functional teams to identify and prioritize impactful data-AI use cases, ensuring alignment with digital acceleration efforts.Lead community engagement and knowledge sharing to foster a culture of AI proficiency, developing training programs for operational teams.Coordinate with key stakeholders to ensure program objectives are met and contribute to the management of the Operations budget for data & AI initiatives.
Education
Nagpur University
Bachlor of Engineering, Computer Engineering Technology/Technician
1999 — 2002
Skills
- Itil
- Cisco Call Manager
- Ccna
- Operations Management
- Ip
- Telecommunications
- Vendor Management
- Service Delivery
- Oracle 9i
- Unified Communications
- Cisco Technologies
- Solution Architecture
- Sip
- Switches
- Oracle
- Firewalls
- Cisco Voip
- Microsoft Sql Server
- Google Adwords
- Pre-Sales
- Routers
- Qos
- Voip
- Avaya
- Team Management
- Routing
- Customer Service
- IT Service Management
- Lync Server 2010
- Avaya Technologies
- Visual Basic
- Integration
- Internet
- Dhcp
- Lan-Wan
- Wan
- Microsoft Certified Professional
- Cisco Networking
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