Pavlo Matiushenko

Technical Support @Pixel Inspiration

Altrincham, GB

Providing high-level technical support across multiple platforms (Windows, Android, Linux), ensuring optimal performance and reliability of media systems- Diagnosing and resolving complex hardware and software issues, offering timely solutions to minimize downtime- Communicating and collaborating directly with managers and teams from globally recognized brands around UK and Europe to provide tailored technical solutions and resolve issues quickly- Designing and implementing network setups, including IP configuration, to support efficient and reliable operations- Assisting and guiding engineers, providing step-by-step instructions on troubleshooting and resolving technical issues- Maintaining, and updating technical documentation, ensuring all processes and solutions are clearly outlined for future reference- Draft clear, email communications to clients providing updates, instructions, and support details.