Pavel Zobov

Software Engineer @The UPS Store

Gaithersburg, MD, US

Major Responsibilities:Developed and delivered a backend solution to automate the claim submission process, replacing manual workflows with a streamlined internal API that improved accuracy and processing speed. By designing a modular architecture, ensured greater system reliability and easier maintenance. Collaborated closely with store staff to gather feedback and refine functionality, resulting in a practical, user-friendly tool that enhanced efficiency across multiple store locations.Key Deliverables- Build a custom internal API for the claim submission process, reducing manual input errors by 35% and improving processing speed by 40% through automated data handling and streamlined workflows using Node.js and Express- Improved system reliability by 25% by implementing clean backend architecture with modular design, resulting in 50% faster debugging and maintenance cycles for the claims processing system- Collaborate with 5 store staff members to gather requirements and iterate on features, leading to a user-friendly tool that increased operational efficiency by 30% across 12 store locations.

University of Maryland Global Campus

Bachelor's degree, Computer Science

National University of Science and Technology "MISIS" (Moscow Institute of Steel and Alloys)

Courses completed towards a Bachelor’s Degree in Computer Science, Computer Science

TripleTen

Software Engineer, Computer Science