Pavithra Srinivas
Quality Lead @Sutherland
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WORK HISTORY
Quality Lead @Sutherland
Bengaluru, IN
Streamlined onboarding processes by establishing standardized checklists and client intake procedures, reducing transition time.*Acted as the primary liaison during client onboarding, translating client requirements into actionable project plans and aligning cross-functional teams for execution.*Collaborated with clients to gather feedback, align priorities, and deliver outcomes that exceeded expectations.*Mentored and coached team members, resulting in improved performance, faster onboarding, and increased team productivity.*Managed Monthly reports, resource allocation, task delegation, and progress tracking.
EDUCATION
Bangalore University
Bachelor of Commerce - BCom
ABOUT PAVITHRA SRINIVAS
IMMEDIATE JOINER! Results-driven Quality Lead with extensive service industry…
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