Pavithra S
Aspiring Data Analyst | SQL | Excel | Python | Power BI | Turning Data into Insights
- Role
- Customer Support Associate at Sutherland
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Pavithra S
Customer Support Executive with experience in resolving customer issues and maintaining high service standards, currently transitioning into Data Analytics.Alongside my professional experience, I am pursuing a Certification in Data Analytics to transition into the field of data analysis. I am building hands-on skills in SQL, Microsoft Excel, Python, and Power BI to analyze data, identify trends, and create meaningful business insights. My experience in customer service has strengthened my analytical thinking, attention to detail, and ability to work with performance metrics. I am passionate about transforming raw data into actionable insights that support better decision-making.Actively seeking opportunities in Data Analytics and Business Intelligence.
Experience
Customer Support Associate
May 2024 — Present
Resolved customer inquiries and issues efficiently through chat and maintained high customer satisfaction by providing clear, accurate, and timely solutions and consistently achieved performance targets and quality scores.
Education
Adhi College Of Engineering and Technology
Bachelor of Engineering, Computer Science
Entri Elevate
Certification in Data Analytics, Computer Science
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