Pavithra Gabriel
Customer Project & Quality Management @ Samsung | Semiconductor Operations | Ex-Process Engineer @ Micron
- Role
- Customer Quality & Project Management at Samsung Semiconductor
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Pavithra Gabriel
I’m a semiconductor engineering professional with over six years of experience. At Samsung Austin Semiconductor, I manage customer projects and claims related to excursion, RMA, product quality etc, aligning engineering, manufacturing, and business teams to ensure efficient product delivery and continuous improvement for leading semiconductor companies. My background in CVD and Dry Etch helps me translate technical challenges into clear, actionable strategies that improve yield, efficiency, and collaboration. Previously at Micron Technology, I supported process integration and improvement efforts for advanced technology. My approach to program management is shaped by an engineering mindset — translating data, technical challenges, and customer priorities into clear actions that keep teams aligned and products moving forward.
Experience
Customer Quality & Project Management
Jan 2024 — Present · Austin, TX, US
Customer Success & Technical Liaison: Act as the primary interface between customers and internal fab teams, reducing TAT by 40% and delivering actionable solutions for product quality issues- Product Delivery Oversight: Oversee the review of all customer-bound products to ensure adherence to specifications, yield standards, and delivery commitments, while aligning with sales and operations for accurate forecasts and shipment goals- Process Improvement & Failure Analysis: Lead monthly investigations into recurring die failure patterns, coordinating with engineering and fab teams to implement preventive actions that improve yield and reduce defective die- RMA & COPQ Reduction: Partner with fab engineering to address high-impact excursions (>100 wafer impact), improving FMEA scores and achieving a 96% reduction in recurrence- Customer Audits & Compliance: Collaborate with audit teams to train internal stakeholders on VDA 6.3 standards, contributing to a 100% success rate across consecutive audits.
Education
University of Florida
Master of Science - MS, Chemical Engineering
2017 — 2019
St. Joseph's College Of Engineering
Bachelor of Technology - BTech, Chemical Engineering
2013 — 2017
Rosary matriculation higher secondary school
Computer Science, physics, chemistry mathematics
1999 — 2013
Skills
- Public Speaking
- Research
- Singing
- Management
- Chemical Engineering
- Microsoft Excel
- Photography
- Leadership
- C
- Microsoft Office
- C++
- Music
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.