Pavel Lotkov
Director of Customer Success @TraceLink
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WORK HISTORY
Director of Customer Success @TraceLink
Boston, MA, US
Compliance mandates (worldwide), pharmaceutical and supply chain industry research - Business opportunities identification and risk analysis - Development of industry facing material, including writing press releases, discovery and other Go-To-Market presentations - Developing content and presenting at customer forums - Decision and informational support for internal groups, including Sales, Marketing, Professional Services, Product and Business Management - Development of programs for customer enablement and churn prevention - Customer escalation management - Identification of key blockers preventing customers from being successful and referenceable - Problem analysis and problem solving
EDUCATION
Iowa State University
B.S., Computer Science
Tomsk State University
Physics
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