Pavan Kumar G. C
Customer Success Manager
- Role
- Customer Success Manager at Automation Anywhere
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pavan Kumar G. C
Experienced in Corporate Sales with a demonstrated history of working in the B2B segment.…
Experience
Customer Success Manager
Nov 2024 — Present · Bengaluru, IN
Primary point of contact for key accounts, ensuring a smooth journey from onboarding to adoption and expansion2. Developed and maintained trusted relationships with decision-makers and influencers.3. Identify potential upsell & cross-sell opportunities by discovering their projects/roadmap. Collaborated with cross-functional teams to drive timely issue resolution and continuous value delivery.5. Conducted QBRs and weekly cadence meetings to align on goals, track performance, and ensure full utilization of solutions.6. Advocated for customer needs internally, influencing product and support teams with feedback.7. Designed and implemented success plans aligned with each customer’s unique business objectives.
Education
Nandini Vidyaniketana School
SSLC, High School
2006 — 2009
Vanguard Business School
Post Graduate Program in Management, Marketing and Operations
2016 — 2018
Visvesvaraya Technological University
Bachelor of Engineering (BE), Information Science and Technology
2011 — 2016
Swami Vivekananda Composite PU College
Pre-University, PCMB (Science)
2009 — 2011
Skills
- Management
- Social Services
- Volleyball
- Leadership
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Office
- Microsoft Excel
- Powerpoint
- Team Management
- Customer Service
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