Pavan Kumar G D

Manager - Customer Success @Xoxoday

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Manager - Customer Success @Xoxoday

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Bengaluru, IN

After my recent promotion at Xoxoday, I’m currently leading key strategic responsibilities including:1. Managing the Key Enterprise customer portfolio globally across Xoxoday’s flagship products — Plum, Empuls, and Loyalife across multiple regions.2. Driving new initiatives and process improvements to strengthen team performance, scalability, and customer outcomes.3. Contributing to AI & Automation initiatives, focused on improving operational efficiency, customer experience, and smarter workflows.

EDUCATION

2016 — 2019

BNM Institute Of Technology

Bachelor of Business Administration - BBA, Marketing

2019 — 2021

SJB Institute of Technology

Master of Business Administration - MBA

ABOUT PAVAN KUMAR G D

Experienced Customer Success Guy committed to fostering strong client relationships, ensuring customer satisfaction, and driving business growth. Proficient in understanding and addressing customer needs, providing tailored solutions, and delivering exceptional service. Demonstrated track record of cultivating long-lasting partnerships and achieving positive outcomes for clients.\"

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