Pavan Kumar Bandarupalli
Product @ Gusto | Agentic CX & GenAI Platforms | Ex-Walmart | Scaled AI/ML Systems Processing Billions of Events Daily
- Role
- Principal Product Manager at Gusto
- Location
- Union City, CA, US
- LinkedIn followers
- 500 followers
About Pavan Kumar Bandarupalli
Product leader with 10+ years of experience building AI powered platforms that transform…
Experience
Principal Product Manager
May 2025 — Present · San Francisco, CA, US
Drive the development of agentic GenAI-powered CX capabilities to elevate both customer satisfaction and operational efficiency- Lead initiatives to earn customer love by deploying autonomous, context-aware AI agents that resolve issues proactively and at scale- Partner cross-functionally with design, engineering, data, and operations to build intelligent, self-improving systems that accelerate response times, streamline workflows, and continuously learn from interactions to deliver personalized and efficient support.
Education
Bharatiya Vidhya Bhavan's Public School, BHEL
High School
USC Marshall School of Business
Master of Business Administration (M.B.A.)
Birla Institute of Technology and Science
B.E.(Hons.)
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