Pavani Narumanchi
Director @S&P Global
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WORK HISTORY
Director @S&P Global
Hyderabad, IN
Direct enterprise-level programs aimed at achieving operational excellence across various technology divisions• Drive initiatives to embed AI into DevOps practices, improving team productivity and efficiency. • Collaborate with global teams to implement innovative solutions that enhance efficiency and productivity. • Foster a culture of continuous improvement, driving initiatives that align with S&P Global\'s strategic objectives.
EDUCATION
Koneru Lakshmaiah College of Engineering
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
SKILLS
ABOUT PAVANI NARUMANCHI
Strategic and results-oriented Technology Leader with 20+ years of proven experience driving digital transformation, IT service management, and large-scale delivery across global enterprises.Expertise in leading cross-functional teams, managing portfolios,and executing enterprise-level ServiceNow implementations.Known for driving operational excellence, standardizing IT processes, and enhancing customer satisfaction across diverse industries. A transformational leader skilled in aligning IT strategy with business goals, building high-performing teams, and delivering sustained improvements in service delivery,automation, and customer value. Adept in managing stakeholder expectations, navigating complex environments, and leadinginitiatives that reduce costs, optimize processes, and fosterStrategic IT Leadership & GovernanceDigital Transformation & IT ModernizationServiceNow ITSM, ITOM, Now Assist Implementations Global Delivery & Program ManagementAgile, Hybrid, and Waterfall MethodologiesITIL, IT Service Operations, and Service DeliveryAutomation, Shift-Left, CSI & DevOps IntegrationStakeholder Engagement & CX StrategyBudget Management & Revenue ForecastingPeople Leadership & Change Managementinnovation.
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