Pavan Singh Bhadouriya
Senior Specialist, OSS at Rakuten Symphony
- Role
- Senior Specialist, Oss at Rakuten Symphony
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pavan Singh Bhadouriya
Dynamic and results-driven Telecom Professional with over 13 years of experience in the…
Experience
Senior Specialist, Oss
May 2022 — Present · IN
Led a department of 30+ professionals responsible for end-to-end OSS Managed Services operations, including network performance management across all OSS applications. Accountable for engineering functions such as technical vendor management, new feature testing, and implementation.Held complete ownership of OSS-related operations for Rakuten Mobile, ensuring seamless service delivery, performance optimization, and operational excellence across the organization.• Analyse and investigate technical issues related to product configuration, systems environment, and application functionality.• Ensuring automated delivery wherever possible.• To ensure all the functions meet the agreed 100% KPI/SLA Targets associated with OSS.• Flawless execution of RMI Operation from OSS perspectives.• Interface between SXC India and the Customer (Currently RMI Japan)• Executing and implementing the improvement program for OSS/Domains to reduce repetitive issues.• Maintaining and strengthening the relationship between customer and region for smooth operations.• Continuous work on Competency Development• Manage resources working in Incident, Problem and Change management!• Enhancing Knowledge on commonly used Symworld technologies in Customer (RMI) Symworld family/application like : Symplan, Symbuild, Symops, Symcare and Symbiz. • OSS/NMS, Kubernetes, JIRA, Kibana, Grafana, Prometheus, Alert Manager, Collectd.• Incorporating the continuous improvement approach
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.