Pavan Sai Naidu
Power Platform Automation Support Analyst @CVS Health
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WORK HISTORY
Power Platform Automation Support Analyst @CVS Health
AZ, US
Provide hands-on support for Microsoft Power Automate cloud and desktop flows across enterprise business units.Troubleshoot automation failures, connector issues, and Microsoft 365 integration errors, performing detailed root cause analysis.Enable and support citizen developers by guiding them on best practices for building scalable and compliant automation solutions.Deliver clear technical explanations to non-technical users, improving adoption of the Power Platform.Support Power Apps (Canvas & Model-Driven) and Power BI users with configuration and performance-related issues.Implement governance strategies including DLP policies and environment management within the Power Platform ecosystem.Assist business stakeholders in understanding Power Platform licensing models and usage optimization.Monitor automation performance and ensure compliance with corporate security standards.Collaborate with cross-functional teams to support enterprise-wide RPA initiatives.Create knowledge base articles and conduct user training sessions to improve self-sufficiency among business users.
EDUCATION
St. Francis College
Master's degree, Business Administration and Management, General
HOLY MARY DEGREE COLLEGE, BALANAGAR
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT PAVAN SAI NAIDU
Power Platform / Automation Support Analyst
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