Pavan Lovewanshi
Management Graduate | Quality Analysis Enthusiast | Customer Service Professional | Driven by Data and Customer Satisfaction
- Role
- Customer Service Executive at Hexaware Technologies
- Location
- Bhopal, IN
- LinkedIn followers
- 500 followers
About Pavan Lovewanshi
During my time at Magnum Group, I gained valuable experience in the customer service sector, where I honed my communication and problem-solving skills. My role involved addressing customer inquiries and resolving issues efficiently, which contributed to high levels of customer satisfaction. I developed a strong ability to manage multiple tasks in a fast-paced environment, consistently meeting performance metrics and quality standards. I became proficient in using customer relationship management CRM tools to track interactions and analyze service metrics, which enhanced my analytical skills. Additionally, I collaborated closely with team members, sharing best practices and insights to improve overall team performance. My experience in the BPO industry has equipped me with a solid foundation in customer service and operational excellence, preparing me for future challenges in the management and quality analysis fields.
Experience
Customer Service Executive
Apr 2025 — Present · Bhopal, IN
Education
Jai Narain College of Technology
Master of Business Administration - MBA
2024 — 2026
Government Excellence Higher Secondary School Narsinghgarh
12th
2018
Sanjeev Agrawal Global Educational Univesity Bhopal
Bachelor of Business Administration - BBA
2021 — 2024
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