Pavan Kumar Varma Rudraraju
Servicenow Developer @HCLTech
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WORK HISTORY
Servicenow Developer @HCLTech
EDUCATION
Bhashyam College of Education
Mahamaya Technical University
ABOUT PAVAN KUMAR VARMA RUDRARAJU
4.8 years of experience as IT professional.Currently working as a ServiceNow Developer with 3.1 Years. Experienced in customer engagement and in managing /implementing/ supportingITSMsolutions. Well-Versed with different components of ServiceNow like ACL’ s, Table structures,Archiving,BusinessRules,UI Macros,UIPages,Scheduled Jobs, UIScripts,ScriptIncludes,UIActions,UIPolicies,Notifications,ClientScripts. Proficient in Agile/Scrum project execution as well as experience in solutionconsultingandsoftwaredevelopment. Ability to work on new requirements, customization, configuration, bugfixes, EnhancementsandDefectsofprojectrequirements. Experience in workingwithUIpolicies,DataPolicies,ScriptAction,UIScripts,Client Scripts,Businessrules,Scriptincludes,UIAction,andUpdateSets. ExperienceincreationofWorkflowsusingcore activity. Worked on Import Set, Transform maps, Service catalog, Report generation andDatabaseviews. Experienceworking on EmailNotifications,Email script,EmailTemplate,Email Layout. ExperienceonconfiguringEmailInboundActions. Goodexposureoninsertingandupdating recordsusingInbound action. GoodexposureonSLAandAccessControlLists. Worked on Service Portal (creating custom portal, pages, cloning widgets, Branding changes).
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